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Hospitality Courses

With over 20 years experience providing this course to both private and NHS hospitals, General Practices, and ambulance services. Through interactive, practical training, our courses fulfils your mandatory enhanced CPD requirements for CPR, AED and medical emergencies.

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1PD points
1PD hours

Award for License Premises Staff

One Hour

£5.00 excl. VAT

Award of License Premises Staff If you're found to be selling or supplying alcohol to anyone without a premise licence, you could face an unlimited fine or a 6-month prison sentence.

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1PD points
2PD hours

Complaints Handling Awareness

Self Paced

£5.00 excl. VAT

How an organization handles customer complaints is crucial in order to maintain a good reputation and to keep client business. Complaint handling training teaches the process and methodology needed to create an effective customer complaint handling procedure to improve customer care, satisfaction, and complaint resolution rates.

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1PD points
1PD hours

Consumer Rights Act Awareness

Self Paced

£5.00 excl. VAT

Consumer Awareness is the act of making sure the buyer or consumer is aware of the information about products, goods, services, and consumers' rights. Consumer awareness is important so that buyers can take the right decision and make the right choice. Consumers have the right to information, the right to choose, right to safety. Let us learn more about Consumer rights, responsibilities, and consumer awareness in detail.

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Customer Service Awareness

Self Paced

£5.00 excl. VAT

Our Customer Service Skills will help you gain a greater understanding of how to anticipate reactions and expectations from customers and acknowledge that some customers can be tricky and in these situations, you will learn the best techniques in order to stay professional and calm.

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1PD points
1PD hours

Interview Skills

Self Paced

£5.00 excl. VAT

In order for your business to see a return on investment from staff, it is vital that your employees know proper interview skills. It would be more costly for the business, in the long run, to consistently hire the wrong people.

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1PD points
2PD hours

Paediatric First Aid Blended Learning

Self Paced

£15.00 excl. VAT

This online Paediatric First Aid course is essential for anyone who works or lives with children; you never know when an emergency may happen and when you will need to use first aid skills to remedy a potentially life-threatening situation.

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