Duty Of Care Awareness
Duty of care refers to the responsibilities held by those who care for others. It is imperative that care staff know about their duty of care, as well as what to do in difficult situations or with errors to ensure the safety of their patient.
Description
Within the care industry, it’s not just the people you care for, but also the people you work with – your colleagues - and anyone else who may be affected by something you do or don’t do. In this section we’ll be looking at your duty of care obligations, agreed to ways of working, the Mental Capacity Act and building a relationship of trust.
Our Duty of Care Awareness Training explains the need to promote wellbeing and make sure that people in care are kept safe from harm, abuse, and injury.
The duty of care is a legal requirement and comes with the job role for any Care worker. It is part of the code of conduct for healthcare support workers and adult social care workers in England and applies as soon as someone receives treatment or care. Employees also have a duty of care to other workers.
LEARNING OUTCOMES
- Understand your role
- Work in ways that have been agreed with your employer
- Understand the working relationship in health and social care
- Work in partnership with others
- Understand how duty of care contributes to safe practice
- Understand the support available for addressing dilemmas that may arise about duty of care
- Deal with comments and complaints
- Deal with incidents, errors and near misses
- Deal with confrontation and difficult situations.